Comments for Aditya Pandya http://www.adityapandya.com Just skip the foreplay Thu, 15 Dec 2011 10:29:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Logitech and the art of appalling customer service (UPDATED) by Surendra Chaplot http://www.adityapandya.com/index.php/2011/11/logitech/#comment-22 Surendra Chaplot Thu, 15 Dec 2011 10:29:13 +0000 http://www.adityapandya.com/?p=1#comment-22 and i was seriously considering Logitech Ultimate Ears.. you should try Akosha.. they might be able to help.. and i was seriously considering Logitech Ultimate Ears..
you should try Akosha.. they might be able to help..

]]> Comment on Logitech and the art of appalling customer service (UPDATED) by Benny Sachdev http://www.adityapandya.com/index.php/2011/11/logitech/#comment-10 Benny Sachdev Mon, 28 Nov 2011 10:10:49 +0000 http://www.adityapandya.com/?p=1#comment-10 Correct me if i'm wrong but, "Regarding your request, we would like to let you know that we need the faulty device back first before we can process a replacement unit for you." - Darel Kim M doesn't this mean that they would be shipping a new TF10 to you? A replacement unit being a new Ultimate Ears TripleFi 10. I believe if the product does not claim to offer worldwide warranty, it is logical that you would have to pay for the shipping yourself to send the unit to them. It is wrong on the company's behalf to claim that they do not sell the product or manufacture it as it is still available for sale on their website and is in stock with their authorized resellers like Amazon, etc. Hence they should offer to send you a new TF10 as your unit was under warranty and to ship the product to you directly in India since you are taking the trouble to send a faulty unit manufactured by Logitech / Ultimate Ears back. Correct me if i’m wrong but, “Regarding your request, we would like to let you know that we need the faulty device back first before we can process a replacement unit for you.” – Darel Kim M

doesn’t this mean that they would be shipping a new TF10 to you?

A replacement unit being a new Ultimate Ears TripleFi 10. I believe if the product does not claim to offer worldwide warranty, it is logical that you would have to pay for the shipping yourself to send the unit to them. It is wrong on the company’s behalf to claim that they do not sell the product or manufacture it as it is still available for sale on their website and is in stock with their authorized resellers like Amazon, etc. Hence they should offer to send you a new TF10 as your unit was under warranty and to ship the product to you directly in India since you are taking the trouble to send a faulty unit manufactured by Logitech / Ultimate Ears back.

]]> Comment on Logitech and the art of appalling customer service (UPDATED) by T http://www.adityapandya.com/index.php/2011/11/logitech/#comment-6 T Fri, 25 Nov 2011 12:46:22 +0000 http://www.adityapandya.com/?p=1#comment-6 If you need help with negative marketing lemme know. If you need help with negative marketing lemme know.

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